A PACS Admin’s Life

One man takes on the world of PACS, RIS, dicom, and all that is digital imaging.

Conquest Dicom Web Viewer

Ok so its been some time since I first posted about the web viewing system that I am making. Since then there where a lot of project under way and it sort of got filled under the pile for a while.I have recently had some time to re-visit the web ...

PACS World: Conquest Server Digging in the Bin

I found an interesting quirk of Conquest Dicom server today while doing some house keeping. I deleted some images in the image directory and decided to re-initialise the database. I suddely noticed that Conquest was shuffeling through the recycle bin and pulling out all the images I had just deleted! ...

Conquest, US, and 00000000 Patient IDs

Boy is this annoying. We have lots of 00000000 (eight) patient IDs in our system. Eight zeros PID is the default Conquest assigns when it receives images with a blank PID field. Many of our GE and Philips ultrasound units do not set the PID field until the tech leaves the ...

Conquest Server Slowdown Part 2

In a previous post, I talked about the Conquest server slowdowns we have been experiencing on an increasing frequency. Previously, I thought these problems might be related to WAN network issues. Last week I made another discovery, this one I suspect being the culprit. Twice last week I was able to ...

Conquest Server Slowdown

Lately we have noticed an increasing number of instances where a clinic’s Conquest server will slow down dramatically. The tech’s on site notice their images not arriving from the modalities in an efficient manner. When we look at it, nothing appears wrong, Conquest is still processing requests, but just slowly. ...

Conquest Server Mirroring / Comparing DICOM Image Counts

Our architecture is such that each clinic runs its own Conquest server. This server is nothing more then a powerful PC with mirrored 500GB drives. It was determined that it would be more cost effective to use inexpensive servers on site with limited storage, and to invest in large storage ...

Steps to take when Conquest logs: Error saving to SQL:

The following is some steps you can take to help troubleshoot issues with Conquest receiving files. These are the steps I have followed to fix specific problems I have encountered. This may fix your problem, this may make your problem worse. Proceed with caution.   Steps to take when Conquest logs:   ***Error saving ...

Conquest: Invaded by…Endians??

One of our clinics just got a 3D probe for a Philips HD11 ultrasound machine. The Philips tech who came to set it up and train was unable to get 3D images sent to our PACS. Upon first glance, I noticed the cases were staying the Philips dicom queue. The ...

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February 9th 2010
Tags: intelerad, pacs, thoughts One Comment

Mammo viewer… progress is good

Intelerad really won us over years ago with their responsive communication. In sharp contrast to the other vendor under heavy consideration at the time (Agfa), we saw our questions answers and our concerns addressed in a reasonable timeframe time and again. I imagine a significant number of other customers would ...
January 31st 2010
Tags: thoughts No Comments

Disaster Planning… how much is enough? Part 4

One of our initiatives right now is to build a Disaster Recovery site. Unfortunately, those cost money. So the people signing the checks want to know what the project is going to provide before approving funds. This is where things get tricky. It is a DR site, it is going ...
January 29th 2010
Tags: ris, thoughts No Comments

Disaster Planning… how much is enough? Part 3

We are fortunate (or unfortunate, depending on the day!) to have a RIS developed in house. This affords us some great flexibility, but it can also cause much stress. Without a vendor to fall back on, the buck stops with us when something goes south. Happily, that doesn’t happen often ...
January 28th 2010
Tags: thoughts No Comments

Disaster Planning… how much is enough? Part 2

Previously, I discussed an issue we had with a PACS server losing a hard drive and also having its RAID configuration fail. This time the topic will be an issue we had with PACS data. To make a long story short, some data was deleted off our servers due to an ...
January 28th 2010
Tags: servicedeskplus, tutorials No Comments

Servicedesk Plus SSO Configuration

We use Zoho's Servicedesk Plus, and in a recent upgrade, ran into an issue with getting single sign on (SSO) working. Perhaps someone else can benefit from our experience. We were not using AD integration or SSO prior to moving to 7602 (from 7.5.x). Initially, in the Domain Scan and Active Directory ...

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