Intelerad really won us over years ago with their responsive communication. In sharp contrast to the other vendor under heavy consideration at the time (Agfa), we saw our questions answers and our concerns addressed in a reasonable timeframe time and again. I imagine a significant number of other customers would ...

One of our initiatives right now is to build a Disaster Recovery site. Unfortunately, those cost money. So the people signing the checks want to know what the project is going to provide before approving funds. This is where things get tricky. It is a DR site, it is going ...

We are fortunate (or unfortunate, depending on the day!) to have a RIS developed in house. This affords us some great flexibility, but it can also cause much stress. Without a vendor to fall back on, the buck stops with us when something goes south. Happily, that doesn’t happen often ...

Previously, I discussed an issue we had with a PACS server losing a hard drive and also having its RAID configuration fail. This time the topic will be an issue we had with PACS data. To make a long story short, some data was deleted off our servers due to an ...

We use Zoho's Servicedesk Plus, and in a recent upgrade, ran into an issue with getting single sign on (SSO) working. Perhaps someone else can benefit from our experience. We were not using AD integration or SSO prior to moving to 7602 (from 7.5.x). Initially, in the Domain Scan and Active Directory ...