I just noticed a ad on the site for one of MangeEngine's products, and thought why not give a brief rundown of their helpdesk offering.
We use ServiceDeskPlus as our helpdesk and inventory system. When we were researching, it stood out in that it had a good price point, an active ...
Our main RIS server is a Windows 2000 box running on ESX. Since we deployed ESX, we have experienced far less downtime. This is attributed to multiple things, two being new, quality server hardware, and snapshots, so we can undo a risky change safely and quickly.
Interestingly enough, sometimes when things ...
October 9th 2007
Tags:
pacs,
thoughts
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We are well on our way to deploying IntelePACS. In under two months, our first site should be live, with our remaining sites following shortly afterwards. That is, if all the pieces come together. If they do not… either we will incur delays, or more likely, will incur a rough ...
August 8th 2007
Tags:
pacs,
thoughts
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An analysis by MRG shows that medical imaging centers are turning to PACS as means to increase volumes while streamlining operations. Moreover, PACS vendors have started focusing more and more of their attention on the smaller imaging centers.
No real surprise with those results. It is unfortunate that increasing patient care ...
Boy is this annoying. We have lots of 00000000 (eight) patient IDs in our system. Eight zeros PID is the default Conquest assigns when it receives images with a blank PID field. Many of our GE and Philips ultrasound units do not set the PID field until the tech leaves the ...
July 30th 2007
Tags:
thoughts
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On a terminal server we run, I noticed that the c:\recycler folder was taking up quite a bit of space, even though the Recycle Bin was showing as empty. To reclaim the space, I ran the following command line:
attrib – R –A -S -H /S /D recycler
and was then able ...
I was finally able to get a trial copy of ESX. Or rather, a co-worker was. I think my spam filter had it in for me and VMWare. The install of ESX was pretty straight forward, or so our resident Linux guru told me. All I know is that he ...
May 30th 2007
Tags:
thoughts
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We are in the process of evaluating how VMWare virtualization may fit into our IT infrastructure. With the forthcoming purchase of a SAN for PACS storage, one major component of the virtualization framework is accounted for.
The aspects that are appealing with VMWare are:
– disaster recovery. Having the ability to start ...
May 26th 2007
Tags:
thoughts
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Up until now, my experience of the hiring process has always been as the nervous candidate. It has been very interesting being on the other side of the table for a change. Not too long ago, we set out to hire another IT support person. I found the process very ...
May 25th 2007
Tags:
thoughts
No Comments
Up until now, my experience of the hiring process has always been as the nervous candidate. It has been very interesting being on the other side of the table for a change. Not too long ago, we set out to hire another IT support person. I found the process very ...