A PACS Admin’s Life

One man takes on the world of PACS, RIS, dicom, and all that is digital imaging.

PACS World: The beginning – PACS the good.

I came across a new site I wanted to pass along. It seems similar in nature to this one, so feel free to check it out. It is new, and it will be interesting to see where it goes.  PACS World: The beginning - PACS the good..

Phone System Chaos

This post will have nothing to do with PACS, yet at the same time, it will have everything to do with PACS. Our phone system, a Nortel BCM, has given us fits over the past two months. And I am not referring to the constant ongoing nuisance problems we have always had ...

System Integration Woes…

Our practise uses an EMR application that we have coded ourselves, and Great Plains for accounting/billing. Upon purchase of Great Plains, our consultants integrated it with our EMR application. After the expected  initial issues, it was relatively smooth sailing for a while. Most problems encountered were the result of end ...

Funding cut may force doctors back to paper files

The Edmonton Journal has this article talking about the end of the Physician Office System Program (POSP). It is unfortunate that the political circus involving Ralph Klein’s departure has perhaps contributed to the lack of attention this program needs, so that it can be renewed or replaced with something appropriate. However, all this ...

Domain Names Need Renewing…

One of the most important ways a company communicates with their customers is via the web and email. Yet, such an critical function is entirely dependent on keeping the domain name registered, and all too often, companies let it expire and are confronted with headaches and upset customers and partners. As ...

Oh The Details…

Think you have all your ducks in a row in regards to your disaster recovery plans? You might want to check those ducky’s again! Claus Mikkelsen talks about a bank that thought all was well during a power outage. Trouble is, they had diesel generators on the roof, supplied by diesel fuel ...

Data Center Disaster…

One of the key elements of PACS administration is ensuring patient data is secure and safe. We take all the precautions we can (within budget), and hope for the best. Sometimes bad things happen. An ISP in the US had a month of hell in July. Read about it.

What users hate about IT staff

Network World has an article up on what people dislike about IT. A lot of the points made certainly touch upon experiences I have had. Some issues are tough to avoid. "[It irks me] when an IT manager 'fixes' something on my computer and then says 'It should work now' ...

Managing Storage In PACS

My organization is just a medium sized private clinic, so our storage requirements are dwarfed by hospitals and health authorities. Still, many IT vendors I talk to are simply in disbelief of how much data we generate, and how quickly it grows. It has been two ...

Change Is Good

I have decided to move the site over to Wordpress. The flexibility and customization it offers far exceeds Blogger, which I was using previously. Please excuse the use of the standard theme for the next short while, once I get all the data moved over, I ...

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March 12th 2010
Tags: thoughts No Comments

Televox: Nifty Service, Below Par Implementation

In an effort to decrease our No Show rate, we have enlisted the assistance of Televox, to automatically place appointment confirmation calls. We had done reference checks (which I highly recommend you do!) and were told to watch out for snags during implementation. Otherwise, the feedback was stellar. Sure enough, ...
March 12th 2010
Tags: intelerad, pacs, thoughts No Comments

Importance of Testing Upgrades

Up until a little while ago, we upgraded to new PACS releases rather late in the game. Of course, this may have meant we gave up a nifty new feature or two, but it also meant the upgrade we got was tried and tested, and worked as expected for us. ...
February 9th 2010
Tags: intelerad, pacs, thoughts One Comment

Mammo viewer… progress is good

Intelerad really won us over years ago with their responsive communication. In sharp contrast to the other vendor under heavy consideration at the time (Agfa), we saw our questions answers and our concerns addressed in a reasonable timeframe time and again. I imagine a significant number of other customers would ...
January 31st 2010
Tags: thoughts No Comments

Disaster Planning… how much is enough? Part 4

One of our initiatives right now is to build a Disaster Recovery site. Unfortunately, those cost money. So the people signing the checks want to know what the project is going to provide before approving funds. This is where things get tricky. It is a DR site, it is going ...
January 29th 2010
Tags: ris, thoughts No Comments

Disaster Planning… how much is enough? Part 3

We are fortunate (or unfortunate, depending on the day!) to have a RIS developed in house. This affords us some great flexibility, but it can also cause much stress. Without a vendor to fall back on, the buck stops with us when something goes south. Happily, that doesn’t happen often ...

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