A PACS Admin’s Life

One man takes on the world of PACS, RIS, dicom, and all that is digital imaging.

Servicedesk Plus SSO Configuration

We use Zoho's Servicedesk Plus, and in a recent upgrade, ran into an issue with getting single sign on (SSO) working. Perhaps someone else can benefit from our experience. We were not using AD integration or SSO prior to moving to 7602 (from 7.5.x). Initially, in the Domain Scan and Active Directory ...

Conquest Server Mirroring / Comparing DICOM Image Counts

Our architecture is such that each clinic runs its own Conquest server. This server is nothing more then a powerful PC with mirrored 500GB drives. It was determined that it would be more cost effective to use inexpensive servers on site with limited storage, and to invest in large storage ...

Steps to take when Conquest logs: Error saving to SQL:

The following is some steps you can take to help troubleshoot issues with Conquest receiving files. These are the steps I have followed to fix specific problems I have encountered. This may fix your problem, this may make your problem worse. Proceed with caution.   Steps to take when Conquest logs:   ***Error saving ...

Domain Names Need Renewing…

One of the most important ways a company communicates with their customers is via the web and email. Yet, such an critical function is entirely dependent on keeping the domain name registered, and all too often, companies let it expire and are confronted with headaches and upset customers and partners. As ...

Lunar Prodigy (Bone Densitometry) Upgrade Notes

We recently added the Forearm option for Prodigy to our Bone Density rooms. At the same time, we decided to upgrade to new PCs (our old BD PCs were Win95/NT, and served us fine to this point). Here are some thoughts and notes on migrating to a new Prodigy PC: Purchase ...

Syndicate

Sponsership Centre

February 9th 2010
Tags: intelerad, pacs, thoughts One Comment

Mammo viewer… progress is good

Intelerad really won us over years ago with their responsive communication. In sharp contrast to the other vendor under heavy consideration at the time (Agfa), we saw our questions answers and our concerns addressed in a reasonable timeframe time and again. I imagine a significant number of other customers would ...
January 31st 2010
Tags: thoughts No Comments

Disaster Planning… how much is enough? Part 4

One of our initiatives right now is to build a Disaster Recovery site. Unfortunately, those cost money. So the people signing the checks want to know what the project is going to provide before approving funds. This is where things get tricky. It is a DR site, it is going ...
January 29th 2010
Tags: ris, thoughts No Comments

Disaster Planning… how much is enough? Part 3

We are fortunate (or unfortunate, depending on the day!) to have a RIS developed in house. This affords us some great flexibility, but it can also cause much stress. Without a vendor to fall back on, the buck stops with us when something goes south. Happily, that doesn’t happen often ...
January 28th 2010
Tags: thoughts No Comments

Disaster Planning… how much is enough? Part 2

Previously, I discussed an issue we had with a PACS server losing a hard drive and also having its RAID configuration fail. This time the topic will be an issue we had with PACS data. To make a long story short, some data was deleted off our servers due to an ...
January 28th 2010
Tags: servicedeskplus, tutorials No Comments

Servicedesk Plus SSO Configuration

We use Zoho's Servicedesk Plus, and in a recent upgrade, ran into an issue with getting single sign on (SSO) working. Perhaps someone else can benefit from our experience. We were not using AD integration or SSO prior to moving to 7602 (from 7.5.x). Initially, in the Domain Scan and Active Directory ...

Search

The archives run deep. Feel free to search older content using topic keywords.

  You're new! If you like it here, please subscribe to my feed.      
[Close]